A No Quibble Guarantee
If you are not happy with your products for any reason they will be replaced, repaired or refunded free of charge.
Walford Timber must be notified of any dissatisfaction within 14 days of delivery or collection and prior to the products being installed or altered in any way. We are not accountable for ancillary costs such as labour, removal or installation costs.
Product Guarantee
Walford Timber prides itself on delivering product quality second to none and offers a 10-year product guarantee on all manufactured pressure treated timber products and 15-years on all PermaTimber® fence posts. Please download details of our product guarantee.
Certification
Walford Timber is at the leading edge of developing processes to ensure your fence posts and treated timber lasts as long as it should. This has been recognised by the Wood Protection Association our company becoming the first in the UK to achieve their WPA Benchmark certification. Shortlisted three years in a row as a national finalist in the Wood Protection Association (WPA) awards in the category of quality excellence we are extremely proud of the recognition we have received for consistent product quality.