Delivery Information
Online Purchases / Domestic purchases
We are committed to providing quality products and an exceptional level of service for our customers. For in-stock products we aim to deliver to you as quickly as possible and can offer next day (or even same day delivery) where available. Please call us to find out more about our available delivery times for your products.
It’s our aim to deliver most other products within 10 working days, however, made to order products can take around 4 to 6 weeks during busy times. We will inform you of approximate delivery times when we confirm receipt of your order. If you’d like more information on delivery times, please call us on 01989 563614.
![Lorry Small](https://optimise2.assets-servd.host/nimble-tenrec/production/images/pages/lorry-small.jpg?w=912&q=95&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1526551356&s=034cb37726e82c2fe5e407f65dbf62b6 912w, https://optimise2.assets-servd.host/nimble-tenrec/production/images/pages/lorry-small.jpg?w=620&q=95&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1526551356&s=b84dde2057069fefcc588dda606fa80c 620w, https://optimise2.assets-servd.host/nimble-tenrec/production/images/pages/lorry-small.jpg?w=555&q=95&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1526551356&s=a57cf936e8e06767e5a4850e0bf111ec 555w, https://optimise2.assets-servd.host/nimble-tenrec/production/images/pages/lorry-small.jpg?w=500&q=95&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1526551356&s=89b2d3296bed8c562f9fe9f0de551e25 500w, https://optimise2.assets-servd.host/nimble-tenrec/production/images/pages/lorry-small.jpg?w=430&q=95&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1526551356&s=63aabb6d34c637845a6ed159d6ca2a8b 430w, https://optimise2.assets-servd.host/nimble-tenrec/production/images/pages/lorry-small.jpg?w=340&q=95&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1526551356&s=b27f547979c6734de9ada2ec477d2f5a 340w)
As most of the products we sell are large, bulky and heavy items it is very rare that we are able to use couriers. Therefore almost all of our deliveries are made on our own vehicles, giving us more control, and giving you a better service. However, there is a cost associated with making deliveries this way, and delivery charges are based on the distance from our address. This charge will be shown separately on the checkout page, before you confirm your payment.
We will contact you before delivery is made to arrange a convenient delivery date, and to give you an approximate time of delivery (traffic etc permitting.) Please inform us at this point if you have access issues that we need to take into account (I.E You live on a lane not suitable for HGV’s.) We will do our best to resolve the situation, but please be aware it may entail more cost. Most deliveries are made between 9am and 4pm Monday to Friday. Our drivers will endeavour to place your products in a convenient place, but their obligation is to place the products to the nearest part of your property to their vehicle. It is then up to you to arrange getting your products placed where you need them on your property. The drivers may use their discretion if requested to carry products further, but please remember that some of these products are heavy and this may not always be possible.
Please read our terms and conditions for more information about our delivery terms.
![Walford Arial Phto](https://optimise2.assets-servd.host/nimble-tenrec/production/images/pages/walford-arial-phto.jpg?w=912&q=95&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1526551437&s=ff8db339ddca5cc990be5349b9fcf0fb 912w, https://optimise2.assets-servd.host/nimble-tenrec/production/images/pages/walford-arial-phto.jpg?w=620&q=95&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1526551437&s=67fa6473201505cd9abdf5d425d026cb 620w, https://optimise2.assets-servd.host/nimble-tenrec/production/images/pages/walford-arial-phto.jpg?w=555&q=95&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1526551437&s=04250583168922564d5e090949de3954 555w, https://optimise2.assets-servd.host/nimble-tenrec/production/images/pages/walford-arial-phto.jpg?w=500&q=95&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1526551437&s=b3149646f6e61dd06c9d2c90e8bd5b7f 500w, https://optimise2.assets-servd.host/nimble-tenrec/production/images/pages/walford-arial-phto.jpg?w=430&q=95&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1526551437&s=65dd99a94c235decd21ac4aeba3a4875 430w, https://optimise2.assets-servd.host/nimble-tenrec/production/images/pages/walford-arial-phto.jpg?w=340&q=95&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1526551437&s=7ba146e6c8d38c5811b9766d82a645f3 340w)
Trade / Bulk deliveries
We offer a comprehensive delivery service, ranging from 7.5 Tonne vehicles up to 26 Tonne artic” loads. Often we will quote you a delivered price, particularly for bulk loads, but occasionally, on smaller orders we may quote a separate delivery charge, however, we will make this clear when you place your enquiry.
Please contact us on 01989 563614 for more information about deliveries to trade customers, and request a copy of our terms and conditions for more information.